- Lifetime Guarantee
The original purchase of a Motosox product is backed by a lifetime guarantee.
What does the lifetime guarantee cover:
MotoSox guarantees our products to be free from any manufacturing defects that would render the part unusable.
MotoSox also guarantees that it WILL NOT rip, tear, stretch out or sun-fade.
The lifetime guarantee does NOT cover:
The material of the artwork, logo or imprinted insignia.
Damage caused by crashing, collision, theft, fire, explosion or any external factor that MotoSox has no control over.
How to claim the lifetime guarantee and the conditions. If your MotoSox rips, tears, stretches out or sun-fades and you want to claim the a replacement, the original purchase receipt and the defective MotoSox MUST be returned to our claims department located at:
42616 45th St. west Lancaster, Ca 93536. You can also find the address in the “contact us” section of the web site at www.MotoSox.com.
Upon receipt of the defective MotoSox we will inspect it and providing the inspection shows that it has been used responsibly we will replace the defective MotoSox with a NEW MotoSox of the original style. The guarantee is specifically related to the original purchaser and does not change ownership with the bike or to any other person.
The replacement will be shipped to you within 14 days of the receipt of your defective MotoSox and purchase receipt providing that the part is in stock at the time. If your particular MotoSox is not in stock, we may require additional time to ship the free replacement. We charge postage and packaging for the replacement of MotoSox at a flat rate of $3.98 U.S.A. and $12.95 to Canada. You will be required to pay this before we dispatch the replacement MotoSox. The MotoSox Lifetime Guarantee applies ONLY to the U.S.A. and Canada.